Odosek Help Center

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Employer Services

Set up and run your company's testing program with Odosek.

Creating an Employer Account
Short answer: Choose Create Employer Account on our website, fill in your company details, then open the activation email to set your password. The account work…
Accessing the Employer Portal
Short answer: Sign in at crm.odoseklabsolutions.com with your own contact email and password. One login per person: each person needs their own login; do not sh…
Requesting Employee Drug Testing
Short answer: In the portal, choose Request Testing, fill in the details, review them, and submit. Then call (803) 766-0036 so we can confirm the visit. Sign in…
Scheduling Onsite Collections
Short answer: Tell us the site address, the number of people and the time window. We schedule one visit, and the collector tests everyone during that visit. Dis…
Understanding Employer Results
Short answer: Results appear in your employer portal for authorized contacts. Rapid screens are preliminary; laboratory and MRO-verified results are final for t…
Receiving Results Notifications
Short answer: When a result is ready, authorized contacts receive an email telling them to sign in to the portal. The email does not contain the result itself. …
Managing Company Testing Requests
Short answer: My Testing Requests lists every request your company has submitted, with its status and request number. Status: each request shows Submitted, Unde…

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