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FAQs & Troubleshooting

A collection of frequently asked questions and solutions to common issues or concerns.

  • Prescription Medication Questions

    Short answer: Some medications can affect a screening result. A non-negative screen is confirmed by the laboratory, and the MRO gives the donor a chance to repo…

  • Positive Drug Test Results

    Short answer: A non-negative screen is not a final positive. It goes for laboratory confirmation and Medical Review Officer (MRO) review before a verified resul…

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