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Notification Preferences

Last reviewed 11-13-2026

Short answer: Results emails go to every active contact with the Test Results permission. There is no separate on/off setting in the portal.

  • What you receive: an email asking you to sign in when new results are published, and an "Updated results" email when a report is corrected. The emails contain no test details.
  • Stop emails for a contact: email support@odoseklabsolutions.com. Our team removes that contact's Test Results permission, which also removes their access to results.
  • Add a contact: email support@odoseklabsolutions.com with the person's name and email address.
  • Testing requests: check the status and messages of a request under My Testing Requests, then View request.

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