Odosek Help Center
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Employer Portal Help
Step-by-step help with signing in and using the employer portal.
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First-Time Login
Short answer: Open the email we sent you, set your password, then sign in at crm.odoseklabsolutions.com. Registered your company online? Open the activation ema…
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Password Reset
Short answer: Choose Forgot Password? on the portal sign-in page and follow the email we send you. Go to the portal sign-in page and choose Forgot Password?.Ent…
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Installing the Employer Portal App
Short answer: You can install the Odosek Employer Portal on your computer, phone or tablet. It opens the portal in its own window. You still sign in, an interne…
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Submitting Testing Requests
Short answer: Choose Request Testing, fill in the details, choose Review request, then Submit request. Sign in and choose Request Testing.Enter the location, th…
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Viewing Completed Tests
Short answer: Choose Test Results in the portal menu, then View Report next to the result you want. The list shows each report's date, report ID, specimen ID, s…
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Downloading Reports
Short answer: Open Test Results, choose View Report, then View official PDF. The PDF opens in your browser, where you can save or print it. PDF not available? i…
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Notification Preferences
Short answer: Results emails go to every active contact with the Test Results permission. There is no separate on/off setting in the portal. What you receive: a…
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Troubleshooting Portal Access
Short answer: Most sign-in problems are solved with Forgot Password? or a new activation link. Call (803) 766-0036 or email support@odoseklabsolutions.com if yo…
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Difficulty Accessing Reports
Short answer: Results show only for verified companies and authorized contacts. Check that you are signed in with your own login and that you have the Test Resu…
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